Update: the IT malfunction has been resolved.KLM passengers are currently unable to check in at Schiphol Airport due to an IT malfunction. Online check-in is possible. We apologize to customers who are about to depart from Schiphol for the …

Today, KLM Royal Dutch Airlines welcomed its eleventh Boeing 787-9 Dreamliner at Schiphol Airport. The aircraft landed today, 26 January, from Seattle in the US. It will bear the name Morgenster – Dutch for “Morning Star.”

In a discussion with Dutch television presenter Leo de Later, Pieter Elbers will talk about the state of affairs at KLM and look ahead at the company’s plans for the year to come.  

As a result of the heavy storm expected on Thursday, 18 January, runway capacity at Schiphol will be severely restricted. The heavy winds will also make it impossible to continue ground handling operations between 10:00 and 12:00 hours. KLM will …

Yesterday, the members’ council of the VNC trade union for cabin crew ratified the agreement in principle of a new collective labour agreement (CLA) for KLM cabin crew, which will remain in effect until June 2019. Owing to adjusted working …

In this season of togetherness, KLM Royal Dutch Airlines gave travellers at Amsterdam Airport Schiphol an opportunity never seen before: to talk to every person in their own language. Together with advertising agency DDB & Tribal Amsterdam, KLM …

KLM Royal Dutch Airlines is taking the next step in using artificial intelligence (AI) within its social media service. KLM worked with AI frontrunner, DigitalGenius, to add automated answers to general repetitive questions from customers without …

KLM Royal Dutch Airlines’ first Airbus 330-300 to be fitted with the new World Business Class cabin interior made its first flight over the weekend to Havana (KL723). The cabin refit for the remaining 20% of KLM’s fleet will be completed …

2017 was another turbulent year for KLM, in which much was achieved, thanks to our customers, partners and employees. The highlights at a glance:    

KLM has extended its title sponsorship of the KLM Open for two years. Harm Kreulen, Managing Director KLM The Netherlands, was proud to make this announcement on the occasion of the Golf Awards ceremony on Thursday evening in Noordwijk, the …

Today KLM launched its smart, interactive voice-driven pack assistant on Google Home. Here, KLM assists passengers to pack their bags through its recently launched service bot called BB, who finds her basis in artificial intelligence. Based on their …

Extreme winter weather has caused major operational disruptions for KLM over the past few days. Once again, we have had to cancel 25 intercontinental flights and 105 European flights today. This results in part from the fact that many of our …

Heavy snow combined with strong winds means there is again limited runway capacity at Schiphol today. KLM has been forced to cancel 143 European return flights and 10 intercontinental return flights. Affected passengers are being informed and …

KLM Royal Dutch Airlines reported a sharp increase in traffic in November. KLM welcomed 10.2% more passengers on board than it did in November 2016. With passenger kilometer traffic growth up 7.3% and seat kilometer capacity up 5.7%, load …

In May 2018 KLM Royal Dutch Airlines will continue to expand its medium haul network, with scheduled services to Växjö in south Sweden. KLM will operate a daily flight to Växjö in an Embraer 175 with 88 seats. This brings the …

Pilots have worn caps since the earliest days of KLM’s existence. Over the years, the style and look of the cap has changed to suit the fashion of the day. KLM no longer sees any added value in pilots wearing caps.  Besides, the aim is to …

On 7 December 2017, KLM Royal Dutch Airlines will be launching a small package delivery service for its BlueBiz customers. Shipping Blue is a new worldwide package delivery service, developed specially for small and medium-sized enterprises …

The authorities reopened Denpasar International Airport today. Flights to and from Denpasar can now be resumed. This can only be done if the aircraft avoid flying close to the dangerous ash cloud hanging above the volcano. Because the ash cloud is …

Today, KLM presents its first “KLM Christmas jumper”. KLM fans can order this unique jumper on https://shop.klm.com/  Be quick because it’s a ‘limited edition’. The jumper is suitable for men and women and is …