• 7.2 million passengers, -1.8%
• Slight decrease in load factor, reflecting the increasingly weak supply-demand balance in the differentregions of the network and the continuous soft local flows to France
• Excluding the estimated impact of the Air France cabin crew strike, the variation year on year of the unitrevenue per available seat kilometer (RASK) ex-currency deteriorated compared to July 2016
• As a reminder, the impact of the seven day Air France cabin crew strike (period July 27th – August 2nd) onthe operating result was estimated around € 90 million, including the first 2 days of August

Please find the entire pressrelease in the download section of this release.

• 7.3 million passengers, up 1.0%
• Long-haul traffic up 2.9% resulting in high load factor (90.9%) on long-haul network
• Unit revenue per available seat kilometer (RASK) ex-currency down compared to August 2014

• .4 million passengers, up 3.6%
• Ongoing accelerated development of Transavia in France (passenger volumes up 21%) partly offset by seasonal charter capacity adjustments in the Netherlands

• 8.7 million passengers, up 1.4%

• Ongoing restructuring of cargo: full-freighter capacity down 31% compared to August 2014
• Unit revenue per available ton kilometer (RATK) ex-currency clearly down compared to August 2014 

Agenda

• 8 October 2015: September 2015 traffic
• 29 October 2015: Q3 2015 results
• 9 November 2015: October 2015 traffic

Statistics

Transavia activity

 Total group passenger activity**

Cargo activity

In August 2013, passenger traffic rose by 4.9% for capacity up by 2.3%. The load factor stood at 87.9%, up by 2.2 points. The group carried 7.15 million passengers (+3.0%). Unit revenue per available seat kilometre (RASK) ex-currency was up relative to August 2012.

• On the Americas network, traffic rose 5.3% for capacity up by 3.3%, leading to a 1.7 point increase in load factor to 90.6%.
• The Asia network was dynamic with a 7.6% rise in traffic for capacity up by 5.8%, the load factor gaining 1.4 points to 90.4%.
• On the Africa and Middle East network, traffic increased by 6.3% for capacity up by 2.1%, the load factor gaining 3.5 points to 88.3%.
• The Caribbean and Indian Ocean network saw a 1.6% increase in traffic for virtually stable capacity
• (-0.2%). The load factor increased by 1.5 points to 85.8%.
• On the European network, traffic increased by 2.1% for capacity down 1.6%, enabling a 2.9 point improvement in load factor to 81.7%.  

Cargo

Cargo recorded a 1.3% drop in traffic for capacity up by 0.9%, leading to a 1.3 point decline in load factor to 59.3%. Unit revenue per available tonne kilometre (RATK) ex-currency decreased compared with August 2012.

Passenger business
In August 2012, traffic rose by 0.6% for capacity up by 0.6%. The load factor therefore remained stable at 85.7% (-0.1 point). The number of passengers amounted to 6.94 million (+1.4%). Unit revenue per available seat kilometer (RASK) ex-currency increased relative to August 2011.

• Traffic on the Americas network was stable (-0.0%), with a slight rise in capacity (+0.8%); the load factor declined by 0.7 points to 88.8%. 
• The Asia network recorded a 2.9% rise in traffic for capacity up by 3.5%. The load factor declined by 0.5 points to 88.9%.
• The Africa and Middle East network saw declines in both traffic and capacity of 2.0% and 3.6% respectively.  The load factor of 84.8% represented a rise of 1.4 points.
• On the Caribbean and Indian Ocean network traffic declined by 5.1% for capacity down by 5.0%. The load factor remained stable at 84.3%.
• Traffic on the European network rose by 4.2% for capacity up by 3.4% under the effect of the provincial bases. The load factor gained 0.6 points to 78.7%.  

Cargo business
The group has adjusted its full-freighter flight schedule, leading to a 5.2% reduction in capacity. Traffic was down 7.8%, leading to a 1.7 point decline in the load factor to 60.6%. Unit revenue per available ton kilometer (RATK) ex-currency was lower than in August 2011.

Recent developments

• KLM announced the opening of a route to Harare (Zimbabwe) as of 29th October 2012, with three weekly flights operated by Airbus A330. This new route further reinforces the group’s presence in Africa, where three other routes have been opened in 2012: Amsterdam-Luanda (Angola), Paris-Abuja (Nigeria) and Amsterdam-Lusaka (Zambia).
• Aerolineas Argentinas joined the SkyTeam Alliance on 29th August 2012. This first Latin American member of the alliance adds 40 new destinations to the SkyTeam network. Following the entry in 2011 and 2012 of China Eastern, China Airlines, Saudia, Middle-East Airlines and Aerolineas Argentinas, the majority of SkyTeam’s 18 members are now based in high growth markets.

• On the Americas network, traffic was up by 10.7% for capacity up by 9.0%; the load factor gained 1.3 points to 89.6%.
• The Asia network remained dynamic with traffic up 9.0% for a 7.3% increase in capacity. The load factor reached 89.4% (+1.4 points). On Japan, the load factor stood at 89% with traffic down 12% year on year.
• The Africa and Middle East network continues to be impacted by the various crises, even though traffic saw an improvement, particularly to Africa. Overall traffic was stable (-0.1%) for capacity down 0.5%. The load factor stood at 83.4% (+0.3 points).
• The Caribbean and Indian Ocean network recorded a 10.0% rise in traffic for capacity up by 7.1%; the load factor gained 2.2 points to 84.0%.
• The European network saw a 5.1% increase in traffic for capacity up by 4.2%. The load factor improved by 0.6 points to 78.1%.

Cargo business
Traffic was stable (-0.2%) for capacity up by 2.8%, leading to a 1.9 point decrease in load factor to 62.5%. Unit revenue per available tonne kilometer (RATK) excluding currency slightly increased year on year.

To commemorate SkyTeam’s 10th anniversary in 2010, the alliance has published a special DECADES eZine. Customers can find facts and figures about SkyTeam, as well as information about the Round the World promotional offer, hotel tips, the top 10 business travel gadgets and more.
Visit http://www.skyteam.com/decades/index.html to view the DECADES eZine.

SkyTeam priorities for the remainder of 2010 and beyond

After celebrating the 10 year anniversary of SkyTeam in June, the member airlines not only looked back on accomplishments achieved but also at the priorities ahead. Key areas the alliance will be focused on are:

1Further increase the scope and reach of the SkyTeam network:
There are specific regions where SkyTeam wishes to strengthen its network reach to further meet the demands of its customers. These regions are Latin America, India, Southeast Asia and the larger Asia Pacific. SkyTeam is actively looking to fill these gaps by talking to several potential partners.
2Enrich the seamless SkyTeam experience:
SkyTeam members will work on improving service consistency by enhancing products, connectivity and seamlessness.
3Deepen the cooperation among partners as a differentiating factor:
By deepening the working relationships between members, the alliance can work more effectively to deliver on the promise to the customers.

New on-line customer survey to focus on overall alliance experience

SkyTeam is working together with InSites Consulting to better understand the experience of customers flying with SkyTeam member airlines. Launched on Monday 2 August, this on-line survey covers all aspects of the alliance experience - from reservation to arrival.

“We wish to better perceive the whole customer experience, from ticket search and reservation to the end of the journey and leaving the airport,” says Murli Poonath, SkyTeam’s Director Marketing and Customer Experience. “The results of the survey allow SkyTeam members to focus on improvements ensuring a seamless process that will really make a difference”. On selected flights customers will receive an invitation card asking them to log onto the SkyTeam survey website so as to capture feedback on their experience.

After completing the survey, passengers can choose one of three charities to which SkyTeam will make a donation on their behalf. The charities are:

BirdLife International www.birdlife.org
CARE www.care.org
MASSIVEGOOD www.massivegood.org
For more information about InSites Consulting: www.insites.eu

SkyTeam to develop on-line travel planner

SkyTeam reached an agreement with travel technology specialist InterGlobe Technologies to develop an online itinerary planner. Customers will be able to use the ‘SkyTeam Travel Planner’ to organize round-the-world and regional trips, choosing from an endless number of destinations throughout the global network offered by the 13 SkyTeam members.

Similar tools are not new to the alliance industry, but the strong development of round-the-world travels has lead SkyTeam to invest in a state-of-the-art tool. SkyTeam and IGT favor an intuitive approach to build the travel planner.
This means that customers using the tool will not necessarily have to start their search geographically. Rather, both business and leisure travelers can plan itineraries, using gadgets that meet their specific needs or interests. Features like pre-loaded packages, weather reports and other relevant travel information, will make it effortless to customize even the most complex itinerary.

“We are delighted that SkyTeam has chosen InterGlobe Technologies and look forward to working with the alliance to deploy this innovative itinerary planner solution,” said Vipul Doshi, Chief Executive Officer, InterGlobe Technologies.
“We are confident that SkyTeam will leverage IGT’s resource and domain expertise to realize new opportunities and strengthen its online strategies.”

The travel planner is being developed with the technology and consultancy support of the SkyTeam member KLM and the tool will be available on SkyTeam.com for SkyTeam’s trade partners and direct customers. After the initial release in early 2011, the travel planner will be enhanced and expanded further, to eventually be upgraded with a direct booking tool.

For more information about InterGlobe Technologies: www.igt.in