Passenger business
Activity in December 2010 was affected by severe weather conditions in Europe and the United States which led to the cancellation of 5,100 flights, flattering the yea-on-year comparison.  December capacity was up by 6.3% and traffic rose 7.5%, leading to a one point gain in load factor to 81.5%. The group carried 6.11 million passengers, up 11,7%. Unit revenue per available seat kilometre (RASK) ex-currency was stable relative to December 2010.

• On the Americas network traffic and capacity rose 9.0% and 6.7% respectively, driven mainly by Latin America. The load factor gained 1.8 point to 86.7%.
• The Asia network saw a 4.0% rise in traffic for capacity up 3.2%, leading to a 0.7 point rise in load factor to 83.0%. However Japanese activity has yet to recover to the levels prior to last year’s earthquake and tsunami.
• The Africa and Middle East network saw a 5.1% rise in traffic with capacity up by 0.8%. The load factor therefore gained 3.4 points to 82.1%. The Africa network continues to recover, but the Middle East remains affected by political instability.
• The Caribbean and Indian Ocean network recorded a 3.6% rise in traffic for capacity up by 4.1%. The load factor stood at 83.3% (-0.4 points).
• The European network was the most affected by the severe weather December 2010, contributing to the sharp year on year rise, which was also attributable to the opening of the Marseille Base in October 2011. Traffic and capacity rose 14.8% and 14.9% respectively. The load factor was stable at 71.0% (-0.1 point).

Cargo business
In December 2011 cargo traffic and capacity were virtually stable (-0.3% and +0.1% respectively). The load factor amounted to 68.1% (-0.3 point). Unit revenue per available tonne kilometre (RATK) ex-currency declined slightly.

Recent developments

• On December 5th, Air France confirmed the launch of the province bases of Nice and of Toulouse in Spring 2012. Nice will add six new destinations to the current 16, while Toulouse will add 16 destinations to the 12 currently served.
• In May 2012, KLM will launch a route from Amsterdam to Lusaka, in Zambia.
• From December 2011, Air France’s fleet of Airbus A380 is fully equipped with the Premium Voyageur Cabin which is now available on all destinations of its long-haul network.
   

Agenda

• 7th February 2012 at 8h00 CET : January 2012 traffic
• 7th March  2012 at 8h00 CET: February 2012 traffic
• 8th March 2012 : Full Year 2011 Results

• On the Americas network traffic rose 6.2% for capacity up by 3.4%. The load factor gained 2.2 points to 84.2%. On North American routes the load factor benefited from co-ordinated capacity reductions between Air France-KLM and its North Atlantic Joint-Venture partners, Delta and Alitalia. Latin America remained dynamic with a stable load factor despite a strong increase in capacity.
• The Asia network recorded a slight decline in traffic of 0.3% for stable capacity (+0.1%). The load factor declined by 0.3 points to 82.8%. Traffic to Japan was 15% lower than last year, but load factor remained stable at a high level.
• Traffic on the Africa and Middle East network declined slightly by 0.5% for capacity down 2.3%, leading to a 1.3 point increase in load factor to 77.0%. The Ivory Coast saw a strong recovery relative to last year, but traffic to Egypt, Syria and Tunisia remained well down.
• On the Caribbean and Indian Ocean network, traffic was slightly up (+0.3%) for capacity up 1.2%. The load factor declined 0.7 points to 83,1%.
• The European network recorded a 4.3% rise in capacity mainly linked to the launch of the Marseille base. With traffic up by 3.6%, the load factor declined 0.5 points to 70.1%.

Cargo business
Cargo traffic declined by 8.1% for capacity down 2.3%. Despite the reduction in full freighter capacity of 6.9%, the load factor fell 4.3 points to 68.2%. Unit revenue per available tonne kilometre (RATK) ex-currency declined relative to November 2010.

Recent developments

• November marked the beginning of the Winter season which saw several route openings: KLM inaugurated flights to Rio de Janeiro, Buenos Aires, Havana and Punta Cana, while Air France commenced flights to Cape Town.
• The deployment of the Airbus A380 continues: this Winter it will be switched from Tokyo to Dubai.  As of 28th May 2012, Los Angeles will become the next route to be served, at which point Air France will operate eight A380s to Los Angeles, New York, Montreal, Washington, Johannes­burg and Tokyo.
• The Group continues to develop in China. It announced its ninth destination in Greater China, Wuhan, effective from April 2012. Air France also became the first European airline company to be represented by a Chinese mentor, Miss Zhu Yan, principal dancer of the Chinese National Ballet. Finally SkyTeam will welcome Xiamen Airlines, China’s fifth largest airline by the end of 2012.

Jean-Cyril Spinetta made the following comment: “Despite the many measures pursued over the last three years, our insufficient profitability in recent quarters, in an economic environment affected by the weak global demand and high oil prices, shows that we need to go further. This context requires the new management to focus on three priorities. The first is the re-establishment of the Group’s competitiveness, implying additional cost savings. The second is the restructuring of our short and medium-haul activity. The third is a rapid reduction in our debt. An action plan for these priorities will be presented during the first quarter of 2012. I am confident that both Air France and KLM will be able to deliver an effective response to these new challenges.”

• On the Americas network, traffic rose 12.2% for capacity up by 10.8%. The load factor gained 1.1 points to 90.6%.
• The Asia network remained dynamic. Traffic (+9.7%) kept pace with the rise in capacity (+9.4%), leading to a load factor of 88.8% (+0.3 points). Traffic to Japan returned to the level of September 2010, but unit revenue remained below pre-crisis.
• The Africa and Middle East network saw traffic rise by 2.9% for capacity down by 1.3%. The load factor gained 3.4 points to 82.9%. Traffic to/from Ivory Coast recovered strongly, but less so on Egyptian routes.
• On the Caribbean and Indian Ocean network, traffic was up by 6.4% for capacity up by 4.7%. The load factor gained 1.2 points to 76.6%.
• The European network saw the cancellation of 1,300 flights in September 2010, leading to a favorable comparison basis. Traffic progressed by 9.5% for capacity up by 7.3%. The load factor gained 1.6 points to 78.2%.

Cargo business
Cargo traffic declined by 3.4% for capacity up by 1.0%. The load factor declined by 3 points to 64.7%. Unit revenues per available ton kilometer (RATK) excluding currency was slightly down versus September 2010.

Recent developments

• The Air France-KLM group presented its Winter 2011 schedule (November 2011-March 2012). The rise in capacity is planned at 3.4% including a mechanical 0.7% rise linked to the 29 days in February next year. Long haul capacity is planned to rise by 1.9% excluding calendar effect, mainly targeted at Latin America and Asia. The rise in capacity on medium-haul of 6.2% is linked to the launch of the Marseilles base (which offers 13 new destinations of which ten international), as well as the reorganization of the Amsterdam hub banks in Summer 2011. Excluding the launch of the Marseille base and the calendar effect, the underlying medium-haul rise is limited to 1.7%. The group also 2/3 announced that it will limit the rise in long-haul capacity for the Summer and Winter 2012 seasons to 3.0%.
• Air France-KLM announced an order for 110 Airbus and Boeing aircraft, of which 50 firm orders and 60 options. This order is mainly aimed at replacing aircraft nearing end of life. First deliveries will take place in 2016, and will be spread over a period of some ten years.
• Air France-KLM was confirmed as member of the Dow Jones Sustainability World and European indices and leader in the aviation sector for the seventh consecutive year. In addition, it was recognized for the third year running as super-sector leader in the broader “Travel and Leisure” sector.
• China Airlines officially joined the SkyTeam Alliance on 28th September 2011, becoming its 15th member.

Agenda

8th November 2011 at 8h00 CET: October 2011 traffic
9th November 2011 at 17h45 CET: Half Year Results (April-September 2011)
9th November 2011 at 18h00 CET: Press conference

KLM is continuing the flight schedule structure that was introduced with the last summer season. The connections between European and intercontinental flights have been improved so passengers have more choice. Thanks to this flight schedule structure, called Seven Wave New Balance, KLM is able to expand its South American and Asian destinations. It also provides the flexibility to be able to respond adequately to political and economic developments in North Africa, among others.

Europe: KLM continues to expand flight frequencies
KLM continues to raise its frequencies in Europe which started in the summer. Compared to the previous winter season KLM has added 15 regular flights a day. Eight of these are in Great Britain, Denmark, Norway and Sweden, in order to enhance the traditionally strong position of KLM in these areas. The Amsterdam-Aalborg route, which was successfully started in the summer, is being continued.

 
KLM is expanding strongly in Switzerland with an extra service to Zürich and Geneva, and by taking over two daily flights to Basel/Mulhouse from CityJet, a subsidiary of Air France. In Germany, KLM is expanding the number of flights to Frankfurt and Berlin. In Eastern Europe KLM is expanding with an extra flight to Prague, by intensifying collaborations with partner companies (Aeroflot, Bulgaria Air, Belavia, Georgian Airways and Olympic Air) and by using bigger aircraft for flights to Budapest, Bucharest, Warsaw and Moscow.

 
North America: optimisation of Joint Venture
Together with Delta Air Lines, partner in the transatlantic joint venture, KLM will adapt the capacity to meet the seasonal demand and deal with the industry-wide overcapacity in the transatlantic market. In this context the service to Dallas-Fort Worth will be suspended until the summer.

 
This coming winter season a non-stop flight to Miami, which is an important Florida destination for the Dutch market, will be offered four times a week. For Houston the second daily flight in the full Business Class configuration will be replaced by a KLM Airbus 330-200 service, which means KLM is increasing the connectivity for the Houston market in the Economy Class segment. For Vancouver an Airbus 330-200 is used. In codeshare with its partner WestJet, KLM is offering 12 new destinations in Canada.

 
The major hubs of Delta Air Lines in the United States continue to be served as usual in order to guarantee maximum connectivity with the American market: there are two daily flights to Atlanta, two to Minneapolis and three to Detroit. Together with Delta Air Lines, KLM is offering 26 flights a week to New York, including three a day to John F. Kennedy and five a week to Newark.

 
South America: important growth market
South America is an important growth market for KLM. KLM is strongly increasing its range of flights for both tourists and business travellers, as well as improving its flight schedules.

 
Rio de Janeiro (Brazil) and Buenos Aires (Argentina) have been added to the network as new destinations. There are three direct flights to these metropolises each week, using a Boeing 777-200. This is KLM's return to these destinations after a temporary absence. The capacity to São Paulo is further increased by the use of a Boeing 777-300 on a number of days. In codeshare with partners Gol and Aerolineas Argentinas, a large number of secondary destinations in South America are being offered via São Paulo, Rio de Janeiro and Buenos Aires. In order to reduce the flight time for travellers and increase the efficiency of the operations, flights to and from Quito/Guayaquil will be direct this winter season, without stopovers in Bonaire.

 
Central America: significant increase in capacity
KLM is expanding its capacity in the Caribbean. Havana (Cuba) and Punta Cana (Dominican Republic) have been added as new destinations, which increases the number of destinations in the Caribbean to six. There are a total of three flights a week to Havana, of which two are combined with Punta Cana.

 
Flights to the Dutch Antilles remain as popular as ever. The number of frequencies is therefore being increased: Curacao is changing from seven to nine, Aruba from three to five and Bonaire from six to seven times a week.

KLM is changing to a daily service for Panama. In addition, the onward connections to destinations in Central America in conjunction with partner company Copa Airlines have been further improved by reducing the connection times. This confirms the successful collaboration with Copa Airlines once again.

 
Africa: reinforcing the position
The oil destination in Angola, Luanda, is being added to the KLM network. Luanda will be serviced twice a week with a Boeing 777-200. In addition, KLM is increasing the number of regular flights to Cape Town from five to seven times a week in order to satisfy the seasonal demand.

 
This winter season KLM is maintaining the frequency level in Africa for destinations like Kigali, Entebbe, Lagos, Accra and Johannesburg and, with joint-venture partner Kenya Airways, is offering a large number of secondary destinations via Nairobi.

Because of the unstable political situation in North Africa the capacity to Tripoli and Cairo has been adjusted. KLM will continue to service Cairo on a daily basis with a 737-700. Operations to Tripoli will be resumed as soon as circumstances permit.

 
Middle East: selective expansion
KLM aims to stabilise and selectively expand its network in the Middle East. For example, the number of regular flights to Damman and Doha are being increased from five to six a week and the capacity to Teheran is expanded with the use of a 777-200. For both the tourist and the business market the service to Dubai remains attractive by maintaining a morning and afternoon schedule.

Asia: increasing the market position
This winter KLM is consolidating its strong position in China. In addition to daily flights to Beijing, Hong Kong and Shanghai (12 times a week), KLM will also fly to Chengdu, Hangzhou and Xiamen three times a week this winter. For Chengdu this means a frequency increase from twice to three times a week compared to the last winter season. A service to Xiamen was started the past summer season and will be continued. KLM partner China Southern Airlines is continuing flights between Amsterdam and Guangzhou (three times a week) this winter in close cooperation with KLM.

For Japan KLM is adapting its capacity to the seasonal demand. KLM has reduced the number of flights to Tokyo from 10 to 7 a week, while an extra service has been added to Osaka. As a result KLM can offer a daily flight to both destinations.

In Southeast Asia KLM is increasing services to its successful destination Denpasar (Bali, Indonesia) from four to five times a week, with a stopover in Singapore. 

In conjunction with Delta Air Lines the capacity to Mumbai (India) will be increased this winter season with the use of an Airbus 330-300.

 
Fleet
KLM continues to invest in clean and efficient aircraft in order to guarantee its customers optimal service. After this winter the complete medium-distance fleet will consist of a new generation of Boeing 737 aircraft. Two new Airbus 330-300s will be added to the long-haul fleet. 

• On the Americas network, traffic was up by 10.7% for capacity up by 9.0%; the load factor gained 1.3 points to 89.6%.
• The Asia network remained dynamic with traffic up 9.0% for a 7.3% increase in capacity. The load factor reached 89.4% (+1.4 points). On Japan, the load factor stood at 89% with traffic down 12% year on year.
• The Africa and Middle East network continues to be impacted by the various crises, even though traffic saw an improvement, particularly to Africa. Overall traffic was stable (-0.1%) for capacity down 0.5%. The load factor stood at 83.4% (+0.3 points).
• The Caribbean and Indian Ocean network recorded a 10.0% rise in traffic for capacity up by 7.1%; the load factor gained 2.2 points to 84.0%.
• The European network saw a 5.1% increase in traffic for capacity up by 4.2%. The load factor improved by 0.6 points to 78.1%.

Cargo business
Traffic was stable (-0.2%) for capacity up by 2.8%, leading to a 1.9 point decrease in load factor to 62.5%. Unit revenue per available tonne kilometer (RATK) excluding currency slightly increased year on year.

• On the Americas network traffic rose by 9.6%, in line with the increase in capacity (+9.3%). The load factor gained 0.3 points to 90.3%.
• Traffic on the Asia network was up 8.1% for capacity up 6.6%. The load factor stood at 91.4% (+1.3 points). With a load factor of 86%, Japan routes are improving, with traffic 14% lower than last year.
• The Africa and Middle East network continued to be affected by the various crises. Traffic declined by 4.1% for capacity down 3.9%. The load factor was stable at 85.0% (-0.2 points).
• The Caribbean and Indian Ocean network saw a rise of 9.4% in traffic for capacity up by 7.2%. The load factor gained 1.6 points to 83.4%.
• The European network remained dynamic with traffic up by 7.2% for capacity up by 3.8%. The load factor reached 82.0%, a rise of 2.7 points.

Cargo business
The context was comparable to previous months, with unrest in Africa and the Middle East and a situation of overcapacity on Asia departures. Despite strict capacity control (+0.6%), traffic declined by 2.7%, leading to a 2.1 point reduction in load factor to 64.0%. The unit revenue per available ton kilometer (RATK) ex currency declined relative to the previous year.

Recent developments

• On 7th July 2011, the Annual General Meeting approved the change in the financial year end, now fixed at 31st December.
• On 11th July 2011, Air France presented its new offer from Marseille in the context of its ‘provincial bases project’. As of 2nd October 2011, Air France will offer 13 new direct flights. This strategy will be extended in spring 2012 to Toulouse, Nice and Bordeaux.

The Board of Directors of Air France-KLM, presided by Jean-Cyril Spinetta, met on 27th July 2011 to examine the accounts for the quarter April-June 2011.

The operating result stood at -145 million euros (-132 million euros at 30th June 2010) after a 16% rise in the fuel bill (+232 million euros) and a loss estimated at 100 million euros resulting from the political events in Africa and the Middle East, as well as the nuclear crisis in Japan.

Passenger business

Traffic rose by 2.9% for capacity up by 5.0%, leading to a 1.7 point decline in load factor to 82.1%. The group carried 6.7 million passengers (+4.0%). Unit revenue per available seat kilometer (RASK) excluding currency was down on the previous year.

• On the Americas network, traffic was up 6.4% for capacity up 9.9%. The load factor reached 87.1% (down 2.9 points).
• Traffic on the Asia network was stable for capacity up by 5.2%. The load factor declined by 4.3 points to 84.5%. Routes to Japan recovered, with an 81% load factor, but traffic was still 23% lower than the previous year.
• The Africa and Middle East network remains affected by the various geopolitical crises. Elsewhere, the month of June 2010 benefited from the Soccer World Cup in South Africa. Traffic declined by 11.4% with capacity down 6.3%. The load factor lost 4.5 points to 77.3%.
• The Caribbean and Indian Ocean network was highly dynamic, with traffic up by 9.2% for capacity up by 6.6%. The load factor gained 1.8 points to 74.5%.
• The European network was also dynamic, with traffic up by 7.6% for capacity up by 4.4%. The load factor reached the high level of 78.3%, up 2.4 points.

Cargo business
The cargo business remained affected by the troubles in Africa and the Middle East and the impact of the earthquake in Japan. It also faced a situation of overcapacity from Asian destinations. In this context the group continued to control the evolution of its capacity, limiting growth to 1.6%. Traffic was down by 2.8%, while the load factor reached 64.7%, down 2.9 points. Unit revenue per available tonne kilometer (RATK) was down on the previous year.

Recent developments

• The group continues to expand its network. In the framework of the Transatlantic joint-venture with Delta Airlines, the Paris-Orlando route was launched on 6th June. The Paris-Lima route launched on the 21st June, allowing the group to operate 12 weekly flights to Peru, 7 between Amsterdam and Lima and 5 between Paris and Lima. Finally, KLM announced the launch of the Amsterdam-Rio de Janeiro route as of 1st November, complementing the two daily flights already operated by Air France.
• Air France welcomed its millionth passenger on board its Airbus A380 and has inaugurated a daily service to Washington DC with this aircraft on 16th June.
• China Eastern has joined the SkyTeam alliance, consolidating the alliance's presence in this region by offering 10% additional daily services with Greater China.
• The group continues to multiply its initiatives in the CSR field. On 22nd June, it signed an agreement with the European Commission, Airbus and producers of bio-fuels, defining a road map to the production of two million tonnes of bio-fuels for the aviation industry by 2020. On 29th June, KLM realised a world first with the first commercial flight powered solely by bio-fuel.
• At the Le Bourget International Aviation and Aerospace Show, Air France Industries KLM E&M announced the signature of new contracts with Transavia.com and Air Atlanta Icelandic. The company has also launched a global aeronautical maintenance training offer.
• Air France was elected best airline in China by the Gold List Award of China Tourism 2011.
• The annual report and the CSR report are available on the new website www.airfranceklm.com. The financial communication website of the group, www.airfranceklm-finance.com, has been redesigned in order to improve its useability and facilitate access to information.

Nine months to December 31, 2010

• Revenues up 14.5% to 18.29 billion euros
• Operating result of 525 million euros, an improvement of 1.3 billion euros
• Net income of 980 million euros
• Operating cash flow close to 1 billion euros

• On the Americas network, traffic and capacity rose by 1.3% and 1.7% respectively. The load factor declines slightly to 83.4% (-0.3 points).
• The Asia network remained dynamic with traffic up 7.4% for capacity up by 6.4%. The load factor gained 0.7 points to 85.4%.
• The Africa and Middle East network saw traffic up 2.8%, in line with capacity (+2.7%). The load factor remained stable at 76.4%.
• The Caribbean and Indian Ocean network enjoyed a robust level of activity with traffic up 5.4% for stable capacity (+0.2%). The load factor progressed strongly to reach the high level of 84.8% (+4.2 points).
• On the European network, traffic rose 9.3% and capacity by 4.5%. In consequence, the load factor improved 2.8 points to 64.4%.

Cargo business
In January 2011, cargo traffic rose in line with capacity (by 3.4% and 3.3% respectively). The load factor was stable at 64.3%. Unit revenue was compared with January 2010 which already benefited from a more favourable operating environment.

Recent developments
On February 1st, Transavia operated 8 additional flights to Egypt to repatriate 1,500 Dutch tourists.

Middle East Airlines and Saudi Arabia Airlines will shortly join SkyTeam.
SkyTeam will launch an iPhone application available for all passengers travelling on alliance flights.
Air France launched an exclusive news programme on long-haul flights produced by Euronews.