KLM Launches Trip Planner - Plan a trip with friends via Facebook
KLM Royal Dutch Airlines has launched a platform for swiftly and simply organising a trip with Facebook friends. This is the latest step in KLM’s drive towards the integration of social media into its core activities.
Earlier this year, KLM introduced Meet & Seat, becoming the first airline to integrate social networks and flight data. KLM has now supplemented this “social seating” service with a Trip Planner platform facilitating “social booking”.
Planning a trip with friends can be quite a challenge, but KLM Trip Planner makes this fun and easy. The delegated trip organiser selects a groups of travellers among their Facebook friends. After choosing a destination, various travel dates and available ticket prices, the organiser asks the selected friends to indicate which of the options has their preference. The booking can subsequently be made very simply in a secure section of klm.com, without having to email, text or phone an agent.
The KLM Trip Planner can also help customers find a suitable destination. Based on the group’s members and their interests, KLM offers three suggestions that vary depending on the main purpose of the trip, whether it be shopping, attending a football match or some other activity.
KLM Royal Dutch Airlines was founded in 1919, making it the world’s oldest airline still operating under its original name. In 2004, Air France and KLM merged to form AIR FRANCE KLM. The merger produced the strongest European airline group based on two powerful brands and hubs – Amsterdam Airport Schiphol and Paris Charles de Gaulle. Retaining its own identity, the group focuses on three core businesses: passenger transport, cargo and aircraft maintenance.
In the Netherlands, KLM comprises the core of the KLM Group, which further includes KLM Cityhopper, transavia.com and Martinair. KLM serves all its destinations using a modern fleet and employs over 33,000 people around the world. KLM is a leader in the airline industry, offering reliable operations and customer-oriented products resulting from its policy of enthusiasm and sustainable innovation.
KLM is a member of the global SkyTeam airline alliance, offering customers an extensive worldwide network. The KLM network connects the Netherlands to every important economic region in the world and, as such, serves as a powerful driver for the economy.
SkyTeam is a global airline alliance providing customers from member airlines access to an extensive worldwide network offering more destinations, more frequencies and more connectivity. Passengers can earn and redeem Frequent Flyer Miles throughout the SkyTeam network. SkyTeam member airlines offer customers access to over 490 lounges worldwide.