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Amstelveen,
22
October
2012

KLM offers “Economy Comfort” on European routes

Summary

Passengers can customise their journey by choosing more seating comfort

With Economy Comfort, KLM is responding to its passengers’ wishes to have greater seating comfort in Economy Class. This is in line with our aim to offer a greater choice of products and services. We have already introduced Economy Comfort on intercontinental routes as well as seats with more leg room. The programme’s resounding success is proof positive of the great demand among our customers for greater differentiation.
Erik Varwijk, Managing Director KLM

KLM customers can now book an Economy Comfort product on flights within Europe departing December 1 onwards. KLM offers Economy Comfort on flights operated with Boeing 737 aircraft. KLM is currently researching the possibility of providing the KLM Cityhopper fleet with this product. 

The new Economy Comfort zone on European flights offers up to nine centimetres more legroom and back supports that can recline 40% more. What’s more, passengers seated in the Economy Comfort zone can disembark quicker after landing because their seat is located at the front of Economy Class. Passengers in Economy Comfort zone can furthermore benefit from in-seat power.

Fees Economy Comfort Seats in Europe
All passengers traveling in Economy Class may buy an Economy Comfort seat for a nominal fee of € 20 to € 30 one way, depending on the duration of the flight. Flying Blue Elite members benefit from a discount.

How to buy Economy Comfort Seats
Economy Class seats can now be reserved any time before the flight: during online booking, through Manage My Booking, during online check-in and at the self service check-in machines at the airport. This also applies to Economy Comfort seats on European and Intercontinental flights.
 

Boilerplate

About KLM
KLM Royal Dutch Airlines was founded in 1919, making it the world's oldest airline operating under its original name. In 2004, Air France and KLM merged to form AIR FRANCE KLM. The merger produced the strongest European airline group based on two powerful brands names and hubs —Amsterdam Airport Schiphol and Paris Charles de Gaulle. The two airlines collaborate on three core activities while maintaining their own identities — passenger transport, cargo, transport, and aircraft maintenance.

In the Netherlands, KLM comprises the core of the KLM Group which further includes KLM cityhopper and transavia.com. KLM serves 135 destinations using a modern fleet of 157 aircraft and employs over 33,000 people around the world. KLM is a leader in the airline industry, which offers reliable operations and customer-oriented products resulting from its policy of enthusiasm and sustainable innovation.

KLM is a member of SkyTeam, an airline alliance offering a network of 926 destinations in more than 173 countries. The KLM network connects the Netherlands to every important economic region around the world and, as such, serves as a powerful driver for the Dutch economy.

About SkyTeam
SkyTeam is a global airline alliance providing customers from member airlines access to an extensive worldwide network offering more destinations, more frequencies and more connectivity. Passengers can earn and redeem Frequent Flyer Miles throughout the SkyTeam network. SkyTeam member airlines offer customers access to over 490 lounges worldwide.

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KLM Royal Dutch Airlines
KLM Mediarelations

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